A high-impact, team-based approach supports our care delivery model. In our optimal model, we deploy a team of clinical experts led by physicians and supported by nurse practitioners, pharmacists, mental health specialists, and dietitians, who collectively address patient medical, mental health, and lifestyle needs to better manage patient health. We believe this team approach supports comprehensive and holistic care for patients.

Provider-led

The hallmark of our model keeps the provider-patient relationship at the center. We are rooted in a clinical model with the primary care provider as the quarterback. The voice of the provider is critical to the evolution and continuous improvement of our clinical care model.

Tech-enabled

We’ve designed, built and scaled an operating system, docOS™, that enables better patient care.  By connecting and deeply integrating over a thousand clinical source systems with ongoing patient-generated data, our AI engine continuously analyzes hundreds of millions of messages to truly enable patient self-care, better clinical decision making, and the best use of primary care modality whether virtual, in the clinic, or in the home.

Data-informed

Providers can rest assured knowing that our analytics center and data experts have a deep expertise in integrating clinical and claims data for a more complete picture of patient populations. Practices benefit from our expertise in machine learning, building predictive models, and developing thousands of algorithms that yield meaningful insights on their patient populations. VillageMD provides resources to help physicians identify the most important care needs through analytics and supports the practice while turning insights into action at the point of care.